Email template
Open in the editor Payment failed
Explain the failed charge and give customers a direct recovery path.
Rendered preview
See the message before you edit.
Subject
Payment failed for your Pro plan
Preheader
Update your payment method before July 15.
Make it fit the send.
- Name the amount and safe payment-method label.
- Tell the customer when you will retry the charge.
Data this template expects.
- {{amountDue}}
- Payment amount the customer needs to resolve.
- {{contactUrl}}
- Link where the customer can ask for help.
- {{firstName}}
- Recipient’s first name.
- {{logoUrl}}
- URL for the sender’s logo.
- {{paymentMethod}}
- Safe display label for the payment method.
- {{planName}}
- Name of the customer’s plan.
- {{retryDate}}
- Date when the payment will be retried.
- {{updatePaymentUrl}}
- Link where the customer updates payment details.
- {{workspace}}
- Customer-visible workspace or account name.