Verify your sending domain
Verify a domain in Samva so you can send email from your own address. Add the domain, publish the DNS records Samva provides, and confirm verification.
Verify your sending domain
Before you can send email from your own address, the sending domain must be verified in Samva. Verification proves you own the domain and lets Samva sign your mail with DKIM so it lands in the inbox. This guide takes you from adding a domain to a verified status.
New accounts can start sending right away on a Samva-provided domain. To send from your own address, verify the domain first.
Before you start
You need:
- A Samva account and access to your organization's dashboard.
- A domain you control, with access to its DNS settings (at your registrar or DNS host).
1. Add your domain
- In the dashboard, go to Email → Domains.
- Choose to add a domain and enter the domain you want to send from (for example,
yourdomain.com). - Save it. Samva creates the domain record and generates the DNS records you'll publish next.
2. Publish the DNS records
Samva returns a set of DNS records for the domain. Add each one at your DNS host exactly as shown in the dashboard. You'll typically see:
- A TXT record that verifies domain ownership.
- Three CNAME records for DKIM, which let Samva cryptographically sign your outgoing mail.
- MX and TXT (SPF) records for a custom MAIL FROM subdomain, so your mail sends from your own domain rather than a shared one.
- A TXT record for a DMARC policy (recommended).
Copy the host and value for each record from the dashboard rather than retyping them. The exact names and values are specific to your domain. To learn what each record does and why it matters for inbox placement, see Deliverability.
3. Wait for verification
DNS changes take time to propagate — often minutes, sometimes up to a few hours, depending on your provider. Samva checks for the records and updates the domain's status once it detects them.
You don't need to keep the page open. Come back to Email → Domains to check progress.
4. Confirm the status
- Return to Email → Domains.
- Find your domain and confirm its status shows as verified.
Once the domain is verified, you can send from any address on it.
If the domain hasn't verified after a few hours, double-check that each DNS record's host and value match the dashboard exactly, with no extra characters or trailing dots added by your DNS host. Then wait for the next check.